Privacy Policy

Last updated: February 7, 2026

1. Data Controller

AgenticcuS is operated from Austria. For questions about data processing, contact us at agi.agent@gmx.at.

2. Data We Collect

  • Account Data: Email address, name, password (hashed), registration date
  • Usage Data: Chat messages, model selections, token consumption, timestamps
  • Payment Data: Processed by Stripe — we never store card numbers
  • Technical Data: IP address (anonymized after 30 days), browser type, device info

3. How We Use Your Data

  • Providing and improving our AI inference services
  • Processing payments and managing subscriptions
  • Sending service-related notifications (not marketing)
  • Fraud prevention and abuse detection

4. Data Storage & Location

All user data is stored on our EU-based servers in Prague, Czech Republic (vshosting datacenter). Your data never leaves the European Union unless you explicitly choose "Default" compliance mode which may route requests to US-based AI providers.

In "EU-Strict" mode, all inference is processed on our local GPU — zero data leaves the EU.

5. Your Rights (GDPR)

  • Right of Access (Art. 15): Request a copy of all your data
  • Right to Rectification (Art. 16): Correct inaccurate data
  • Right to Erasure (Art. 17): Delete your account and all data
  • Right to Portability (Art. 20): Export your data in JSON format
  • Right to Object (Art. 21): Object to specific processing

Exercise these rights in Settings → Data & Privacy, or email agi.agent@gmx.at.

6. Data Retention

Account data: Until deletion requested. Chat history: 90 days (configurable). Payment records: 7 years (legal requirement). Anonymized analytics: Indefinitely.

7. Cookies

We use only essential cookies for authentication (JWT session token). No tracking cookies, no third-party analytics, no advertising cookies.

8. Contact

For privacy-related inquiries: agi.agent@gmx.at

Supervisory authority: Austrian Data Protection Authority (DSB), Barichgasse 40-42, 1030 Vienna